Call Center & Admin Coordniator
Noble Development Group LLC Noble Development Group LLC South Haven, MI South Haven, MI Full-time Full-time $15 - $20 an hour $15 - $20 an hour 8 days ago 8 days ago 8 days ago Responsibilities Receive, manage & direct incoming phone calls Answer customer's questions Monitor incoming email inbox, confirm CRM database entries, update status, add notes Respond to customers or direct emails to corresponding Team Members Create & maintain bookings across all LMA brands using booking software (St.
Joe and South Haven locations) Scooter Joe's - Bikes, Kayaks and Beach Rentals Go Joe Rentals - Golf Cart and LSV Rentals Bluewater Boat Rentals - Boats Coordinate delivery & express pickup requests Customer Communications Confirm rental agreement completion, driver licenses, delivery addresses, final payments, etc.
Communicate Express pickup (GOJOE) information to customers Coordinate Express pickup staging of carts Assist management with administrative & other tasks related to rental operations Update and maintain FAQs and other documentation in support of Call Center operation Other related tasks as directed Additional Administrative Duties Greet dealership walk in customers, provide information or other guidance Receive, manage & direct incoming phone calls Monitor incoming email inboxes, confirm CRM database entries, submit sales or service requests, update databases, capture notes, create, submit forms & respond to customers as required Assist dealership management & sales with paperwork and related administrative tasks Generate sales orders per dealership management & sales instructions, setup for digital signatures and send to customers Forms for signature Complete related transaction paperwork and filing as needed Update databases as directed Maintain and update dealership website inventory Record and submit expense receipts to accounting department Maintain hard copy filing system as defined Submit social media posts Other related tasks as directed Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour Expected hours:
40 - 45 per week Schedule:
8 hour shift Ability to Relocate:
South Haven, MI:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Joe and South Haven locations) Scooter Joe's - Bikes, Kayaks and Beach Rentals Go Joe Rentals - Golf Cart and LSV Rentals Bluewater Boat Rentals - Boats Coordinate delivery & express pickup requests Customer Communications Confirm rental agreement completion, driver licenses, delivery addresses, final payments, etc.
Communicate Express pickup (GOJOE) information to customers Coordinate Express pickup staging of carts Assist management with administrative & other tasks related to rental operations Update and maintain FAQs and other documentation in support of Call Center operation Other related tasks as directed Additional Administrative Duties Greet dealership walk in customers, provide information or other guidance Receive, manage & direct incoming phone calls Monitor incoming email inboxes, confirm CRM database entries, submit sales or service requests, update databases, capture notes, create, submit forms & respond to customers as required Assist dealership management & sales with paperwork and related administrative tasks Generate sales orders per dealership management & sales instructions, setup for digital signatures and send to customers Forms for signature Complete related transaction paperwork and filing as needed Update databases as directed Maintain and update dealership website inventory Record and submit expense receipts to accounting department Maintain hard copy filing system as defined Submit social media posts Other related tasks as directed Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour Expected hours:
40 - 45 per week Schedule:
8 hour shift Ability to Relocate:
South Haven, MI:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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